Boost CSAT, Reduce Ticket Overload, Focus on Customer Happiness.
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Superior Support for All Involved
Meet customers on their channel, email, chat or phone.
Give precise, natural responses drawn from your support content, anytime.
Give customers a fully integrated help center for instant answers.
Automate routine tasks, focus on real issues.
Get instant insights for quicker resolutions.
Sync tools and data for seamless support.
Automate routine queries to empower your team.
Resolve issues faster with AI-driven insights.
Handle any volume without adding staff.
Smart Features That Make Your Customer Support Effortless
Thunai gives you the tools to crush SLAs, resolve tickets faster, and build long-term customer loyalty.
Slash ticket volume with instant, accurate answers.
AI-powered chat agents handle common queries instantly with real-time knowledge base lookups and personalized replies.
Cut AHT and boost FCR with seamless voice support.
AI-powered chat agents handle common queries instantly with real-time knowledge base lookups and personalized replies.
Resolve issues mid-call and skip the post-call work.
No more after-call work. Thunai captures Zoom, Teams, and Meet call details, analyzes sentiment, and logs resolutions automatically.
Clear backlogs faster and keep escalations low.
AI-powered ticket triaging, auto-drafted replies, and CRM updates based on interaction triggers mean less manual work, more efficiency.
Why Customer Support Teams Trust Thunai
Hear from the pros who’ve transformed their support game
Ready to Crush Your SLAs?
Deliver faster resolutions, higher CSAT, and effortless customer support starting today
