Terms of Service


Last Updated: November 23, 2024

Welcome to Thunai.ai! These Terms of Service (the "Terms") govern your use of the Thunai.ai platform and its services, including the website located at www.thunai.ai (the “Site”) and the application accessible at app.thunai.ai (the "App"). By accessing or using our Site, App, or services (collectively, the "Services"), you agree to these Terms. If you do not agree to these Terms, you may not access or use the Services.

1. Acceptance of Terms By registering, accessing, or using Thunai.ai, you affirm that:You are at least 18 years old or have the legal capacity to form a binding agreement.You agree to comply with and be legally bound by these Terms.If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Services Provided Thunai.ai offers tools for businesses and individuals to connect knowledge bases to artificial intelligence, enabling features such as call transcription analysis, marketing content generation, sales insights, and personalized research assistance. Our platform also provides integrations for enhancing business operations in areas such as onboarding, training, and customer support.

3. Account Registration To access the Services, you must create an account on app.thunai.ai. You agree to: Provide accurate, current, and complete information during registration.Maintain the security and confidentiality of your account credentials.Notify us immediately of any unauthorized use or breach of your account.

4. Use of the Services You agree to use the Services in compliance with applicable laws and not to:Use the Services for unlawful or harmful purposes.Reverse-engineer, decompile, or attempt to extract source code from the Services.Introduce any harmful software, code, or other disruptive elements to the Services.We reserve the right to suspend or terminate your access if we determine you have violated these Terms.

5. Subscription and Payment Terms Access to certain features of the Services may require a subscription. Subscription plans, fees, and payment terms will be disclosed at the time of subscription. By subscribing, you agree to:Pay all applicable fees in accordance with the selected plan.Authorize Thunai.ai to charge your provided payment method. Failure to pay may result in the suspension or termination of your access to the Services.

6. User ContentThe Services may allow you to submit, upload, or generate content, such as knowledge base data or AI-generated insights ("User Content"). You retain ownership of your User Content, but you grant Thunai.ai a worldwide, non-exclusive, royalty-free license to use, reproduce, and process your User Content solely for the purpose of providing and improving the Services.You are solely responsible for the accuracy, legality, and appropriateness of your User Content.

7. PrivacyOur use of your personal data is governed by our Privacy Policy. By using the Services, you agree to the collection, use, and sharing of your information as described in the Privacy Policy.8. Intellectual PropertyAll content, features, and functionality provided by Thunai.ai, including but not limited to the Site, App, software, and trademarks, are the exclusive property of Thunai.ai or its licensors. You may not copy, distribute, modify, or create derivative works based on our intellectual property without our prior written consent.

9. Third-Party Services The Services may integrate with third-party platforms, tools, or services. Thunai.ai is not responsible for the content, terms, or practices of third-party services. Your interactions with such services are governed solely by their respective terms and policies.

10. Limitation of Liability To the maximum extent permitted by law, Thunai.ai and its affiliates, officers, and employees will not be liable for any:Indirect, incidental, special, or consequential damages.Loss of profits, data, or business opportunities arising from your use of or inability to use the Services.Our total liability to you for any claim relating to the Services shall not exceed the amount you paid us in the 12 months preceding the event giving rise to the claim.

11. TerminationYou may terminate your account at any time by contacting us at support@thunai.ai. Thunai.ai may suspend or terminate your access to the Services if you violate these Terms or if we decide to discontinue the Services.

12. Changes to These TermsWe may modify these Terms from time to time. When changes are made, we will update the "Last Updated" date and notify you via email or through the Services. Continued use of the Services after such changes constitutes your acceptance of the revised Terms.

13. Governing Law and DisputesThese Terms shall be governed by and construed in accordance with the laws of [Insert Governing Jurisdiction]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in India and United States of America.

14. Contact Information If you have any questions or concerns regarding these Terms, please contact us at: Thunai.ai Support using our Email: support@thunai.ai
By using Thunai.ai, you acknowledge that you have read, understood, and agree to these Terms of Service.